Records
Details
After selecting a record, the record's details will be shown on the right hand side:
Related records
If modeled, a record can have related records, for example a Ticket may have Notes attached. Those related records will be listed in the bottom area of a record's details:
depending on the model and modeled relations there may be multiple tabs here.
Von hier aus kannst du direkt den regehörigen Datensatz öffnen:
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Locking
To prevent changes from being overwritten, users must Check Out (open for exclusive edit) a record. Then only this user can work on the record's data. It is locked for others.
After working (and saving), the record can be Checked In (closed) so that it is available to others for further editing.
Records, checked out by others, can be viewed but not edited:
Users can request editing.
Forwarding
In enabled, users can forward a checked-out record to another user:
